We curate a selection of refined teaware from trusted partners. When you place an order, our team processes it and ships it to you, with updates along the way.
We ship from multiple global hubs. Delivery estimates are shown at checkout and can vary by destination and carrier; during peak periods or for international shipments, deliveries may take a few weeks, but we strive to dispatch and deliver as fast as possible.
Contact us within 7 days of delivery with clear photos. We’ll arrange a replacement or refund as appropriate.
Hand wash recommended; avoid the dishwasher if possible. Handle with care to prevent chips or cracks. Glaze variations are normal and not defects.